elin188 Casino & Sportsbook Data Care
This page describes what we collect when you use elin188 and how we keep that data protected. When you register, deposit, play, and withdraw, you share information with us—your email, phone number, identity documents, and transaction history. We explain below how we collect it, who has access to it, and how long we keep it.
Our approach is simple: we collect only what we need to operate elin188 safely and in line with anti-money-laundering law. We encrypt sensitive data in transit and at rest, we don't sell your information to third parties, and we delete it once you no longer need your account or law no longer requires us to retain it. You have rights over your data—you can request what we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention periods).
We process data on servers located outside Indonesia. This means your data travels across borders and is subject to the laws of those jurisdictions. By using elin188, you consent to this cross-border data handling.
What data we collect at elin188
We collect information in two categories: what you give us directly, and what we gather automatically as you use the platform.
Data you provide: When you register, we ask for email, phone number, date of birth, and a password. When you deposit or withdraw, we collect payment method details—your bank account number or e-wallet credentials. To verify your identity before allowing withdrawals, we ask for government ID (KTP, passport, or driving licence) and address proof (utility bill or bank statement). This is required by law; we cannot process withdrawals without it. We also log any messages you send to our support team.
Data we collect automatically: When you access elin188, we log your IP address, device type, browser version, and the pages you visit. We use this to detect fraud, troubleshoot technical issues, and improve the platform. Our analytics tool records how long you play certain games and which features you use. We use cookies and similar tracking technology to remember your preferences and keep you logged in.
How we use your data on elin188
We use your data for specific purposes. Identity and address information verify you're who you say you are and that you're in a jurisdiction where gaming is legal. Payment details process your deposits and withdrawals through DANAe-walletmobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet. Email and phone number are used to send account notifications, confirm withdrawals, and respond to support requests.
We keep detailed records of all gameplay and betting activity for 12 months. This allows us to investigate disputes—if you believe a withdrawal was delayed or a game result was wrong, we can pull your history and trace what happened. We also use gameplay data to detect problematic patterns that may indicate account abuse or fraud.
We never sell your data to advertisers or marketing firms
Your information is used only for account operation and legal compliance. We do not share it with third-party marketers, data brokers, or analytics companies outside those directly necessary for gaming operation.
Third parties who access your data at elin188
Our payment processors (the companies that run mobile banking, local payment, online payment, and other systems) see your payment information when you deposit or withdraw. We use payment gateways certified for security; they handle data under their own privacy policies. Our hosting provider (the company that runs our servers) has access to some data in encrypted form; they process it under contractual confidentiality agreements.
We may share data with authorities if required by law—for example, if law enforcement requests account information as part of an investigation, or if regulators audit our records for anti-money-laundering compliance. We do not volunteer this information; it happens only under legal order.
Cookies and tracking technology on elin188
When you visit elin188, we place cookies on your device. These are small files that remember your login status and preferences. Cookies also let us see how often you play, which games you favour, and whether you return regularly. This data helps us improve elin188 but doesn't identify you by name—it's tied to your account ID instead.
You can disable cookies in your browser settings, but this will log you out and prevent our app from functioning properly. We do not honor "do not track" browser signals because we need cookies to run the platform securely.
Your rights and data protection at elin188
You have the right to request what data we hold about you. Send an email to elin188 support with "Data Subject Access Request" in the subject line, and we will send you a copy of all personal information we store on your account. You also have the right to ask us to correct data if it's inaccurate—for example, if your address changed and you want to update your account record.
You can request we delete your account and associated data after you've stopped playing. We will delete most data immediately, but we retain payment records, KYC documents, and gameplay history for five years to comply with anti-money-laundering regulations. Once this retention period expires, we delete all remaining information.
We encrypt all data in transit using TLS (Transport Layer Security) and at rest in our databases using AES-256 encryption. Our servers are backed up daily to protect against accidental loss. We monitor for unauthorized access attempts and have incident response procedures in place if a breach occurs. If we detect an intrusion or loss of your data, we notify you within 30 days via email.
Data handling in brief
- We collect email, phone, identity docs, and payment information for account operation and legal compliance
- Gameplay and transaction data are retained for 12 months; KYC documents for five years
- We encrypt sensitive data in transit and at rest; servers are located outside Indonesia
- Payment processors see payment data; no other third parties access personal information
- You can request your data, ask for corrections, or request deletion (subject to legal retention)
- Cookies track preferences and detect fraud but do not identify you by name
Contact and jurisdiction
If you have questions about how elin188 handles your data, contact our support team. This privacy policy applies to all users, regardless of location. However, if you're accessing elin188 from a jurisdiction where gaming is restricted, we may not be able to serve you—check local law before opening an account.
elin188 services are available only where local law permits. Players in JakartaSurabayaBandungMedanand Semarang may access our platform. During holidays such as Idul FitriIdul Adha, Imlek, and Nyepi, normal processing may be affected if banks or payment providers reduce hours.
We update this privacy policy occasionally to reflect changes in law or our operations. If we make material changes, we'll notify you via email. Continued use of elin188 after notification means you've accepted the updated policy.